Support Prompts – 38k-Word AI Customer Support Prompt Pack (145 Pages, ZIP) for Help Desk, Live Chat & Email

Serve faster, sound smarter, and keep customers happy. Support Prompts is a focused AI customer support prompt pack built to deliver quick, accurate, and empathetic replies for every common scenario—billing, shipping, technical issues, recommendations, feedback, and more.

Key Facts

• Pages: 145

• Words: 38,521

• File Type: ZIP (size ~1.0 MB)

• Format: Copy-paste prompts ready for ChatGPT or similar AI tools

• Delivery: Digital download only (no physical item)

What’s Inside

• Billing & Payments: refunds, charge disputes, subscription pauses/cancellations, invoice clarifications

• Shipping & Delivery: delays, lost/damaged parcels, ETA updates, carrier escalations, proactive outreach

• Product Recommendations: guided questions, cross-sell/upsell flows, size/fit selectors, alternatives when OOS

• Technical Support: troubleshooting trees, error-code clarifiers, device/app steps, safe handoffs to Tier 2

• Feedback & Complaints: de-escalation, apology frameworks, goodwill gestures, review-request follow-ups

• Policy & Compliance: warranty, returns/RMA, privacy requests, SLA/time-to-first-reply scripts

• Tone & Empathy Library: acknowledgment lines, plain-English rephrasers, accessibility-friendly phrasing

• Multi-Channel Variants: email, live chat, social DMs, and phone call-notes templates

Why teams choose Support Prompts

• Consistency at scale: standardized language for brand voice and compliance

• Faster first response: open tickets with context-rich replies that deflect back-and-forth

• Higher CSAT: built-in empathy + solution checklists reduce friction and churn

• Coach your team: new agents ramp in days, not weeks, with proven scripts and macros

Ready-to-Use Templates

• Guided troubleshooting prompts (if/then steps)

• Macros for common “where is my order?” and “refund status” tickets

• Proactive outreach prompts (delay notices, back-in-stock, courtesy updates)

• Escalation ladders and root-cause follow-ups

• Knowledge base article generators and update requests

• Post-resolution surveys, review asks, and save-the-sale offers

How to Use

1. Download the ZIP and open Support Prompts.

2. Choose the channel (email/chat/social/phone).

3. Paste the prompt into your AI tool, add your order/policy details, hit send.

4. Save your best variants as macros for your help desk.

Who it’s for

• Ecommerce & SaaS support teams, help desk managers, CX leads, call centers, and solo founders who want SLA-friendly, on-brand replies—fast.

Act now
Limited launch allocation at a reduced price—once the current batch is gone, the offer closes. Grab Support Prompts today and start shipping clear, confident responses in minutes.